FAQs
Frequently asked questions
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Payment
WHAT ARE MY PAYMENT OPTIONS?
We accept payment via all major credit and debit cards as well as Apple Pay and Wise. If you have any issues with your order please contact us before completing the payment as this can delay your refund.
IS PAYMENT THROUGH THIS WEBSITE SECURE?
We are committed to protecting the privacy of our customers. We will not collect your personal information unless you choose to provide it to us voluntarily. ‘Personal information’ is anything that is unique to you and might include your name, delivery address, credit/debit card number, billing address, email address, telephone number, age and style interests. We will not store or keep any financial information you provide.
Shipping
WHERE IN THE WORLD DO YOU SHIP TO?
Yes we ship worldwide. Giving acess for our customers globally. We only use the very best delivery services available to ensure your order arrives quickly and hassle free.
HOW LONG WILL YOU TAKE TO DELIVER MY ORDER?
Delivery time depends on your location. *We are unable to deliver on public holidays* US, UK, Australia: 14-30 working days
South East Asia, Hong Kong, Taiwan: 7-14 working days
IF I AM NOT SATISFIED WITH MY PURCHASE, CAN I RETURN IT?
If the good or your order have any issues please DM us through Whatsapp or send a message to lysxwearz@gmail.com
privacy
WHY DO YOU COLLECT PERSONAL DATA?
In order to deliver necessary and effective services, we may collect personal information, such as your name, address, telephone number, email address, your age, date of birth, your banking details or credit information and history of your interactions with us in relation to communication, transactions, products, services and activities on our site.